May 29, 2020 Old dogs can learn new tricks By Kathryn Britten Reading content on the IBA website, it is refreshing to see that many professionals, both young and old, have embraced technology with...
May 29, 2020 Making the Ads add up - Why ad agencies must take back control of cost By John Miles Even before the Covid-19 pandemic ripped through the global economy, there were clear signs that times were changing for advertising...
May 27, 2020 Optimal outcomes with responsible and fair contractual behaviour By Kathryn Britten The Government has said it will “strongly encourage” parties to resolve emerging contractual issues through mediation and negotiation...
May 22, 2020 Time to get the drinks in - How will pubs, bars and restaurants emerge out of lockdown? (Market Recovery Monitor Issue 1) By Craig Rachel Boris Johnson’s signal that pubs, bars and restaurants could potentially open from 4 July (health conditions permitting) was the first...
May 22, 2020 Working from home or sleeping in the office? By Tim Roberts I subscribe to the 'digital acceleration' theory, that we have fast-forwarded digital change and as a result, we are facing both the good...
May 22, 2020 Retail relevance - give shoppers a reason to walk in... By Matt Clark M&S's announcement that they will be working with third party brands may not be a huge surprise to industry insiders but does reinforce...
May 22, 2020 Exploiting our COVID-19 fears on the dark web By Tim Roberts Of course, at a time like this, people are susceptible to offers of PPE or drugs to help prevent or manage COVID-19. And, of course, the...
May 21, 2020 When comfort eating ends - what then with old favourites? By Andy Searle In my sample of one household - its true that we've started buying old favourites. Some are comfort food, old pleasures to eat that...
May 21, 2020 Heading towards the new normal By Tim Roberts Leading retailers are already predicting changes to customer behaviour beyond the lockdown period. These will clearly be affected by...
May 20, 2020 Digital downsides - the cost of online channel growth in retail By Matt Clark As consumers become even more reliant on online shopping as a result of Covid-19, retailers must address the inherent inefficiencies in...
May 20, 2020 Transforming compliance through the pandemic and beyond By Tim Roberts New compliance risks are emerging rapidly, both in terms of the potential damage to customers and markets, but also in terms of the...
May 18, 2020 'Build back better' is the maxim to deliver New World Compliance By Tom Scampion Gillian Tett argues that the impetus to adopt ESG principles is likely to increase as we progress through the crisis. We agree. To...
May 18, 2020 Environmental Risks and the Case for New World Compliance By AlixPartners An unbroken climate change trend and a zoonotic virus causing a pandemic with a global economic crisis as aftermath. Environmental risks...
May 18, 2020 New operating models are starting to emerge to help hospitality emerge from lockdown By Graeme Smith Necessity is the mother of invention and this is proving to be the case in the hospitality industry as it plots its emergence from...
May 15, 2020 Keeping the lights on By Tim Roberts Unfortunately, we can expect to see more of this. As we continue to cope with remote working, and then transition to the new normal...
May 15, 2020 How and when will shoppers return to store... By Matt Clark As attention turns to reopening stores and trying to tempt customers back while ensuring they can enjoy a safe shopping experience, there...