04 Mar, 2024 For retail leaders, the customer relationships are shifting By Rebecca Nolan Steve Scales John Samuel Chris Considine Amit Mahajan +2 more... Show less This year’s Retail Industry Leadership Association (RILA) Conference provided a great opportunity to re-connect with retail industry...
20 Feb, 2024 Clics vs briques : les défis de l’expérience client face à la priorisation du e-commerce By Justine Tournier Victor Gavrilov La pandémie a peut-être catalysé une hausse de l'activité e-commerce, mais elle n'a pas sonné le glas du point de vente physique prédit...
15 Feb, 2024 Constanze Freienstein im Handelsblatt über Wege aus der Krise im E-Commerce By Constanze Freienstein Dem E-Commerce steht ohnehin ein hartes Jahr bevor, nun kommen noch chinesische Wettbewerber wie Temu dazu. Es drohen weitere...
23 Jan, 2024 Retail Viewpoint: Navigating disruption and economic headwinds, what will shape retail in 2024? By David Bassuk Bryan Eshelman Asher von Stein Every new year brings optimism, but retailers will need to couple it with a strong plan to fight off economic difficulties in 2024. With...
03 Jan, 2024 Constanze Freienstein und Maximilian Albrecht im Handelsblatt über die Aussichten für den E-Commerce im Jahr 2024 By Constanze Freienstein Maximilian Albrecht Experten erwarten einen fortgesetzt schwachen digitalen Handel, da Kunden verstärkt auf Preise achten. Unternehmen sollten auf...
27 Nov, 2023 Are you late for the same-day delivery revolution? By Steve Scales Alison Ponder Andrew Talerico Consumers expect faster delivery for free, but leaders in the same-day space are still operating at a loss. When Amazon launched its...
22 Nov, 2023 Five realities facing online retail – and five ways to pursue greater profitability By Constanze Freienstein Maximilian Albrecht Tim Thiele This year’s Black Friday deals and the ensuing shopping frenzy might be only a few days away, but online retail is waking up to a...
04 Aug, 2023 How to build an e-commerce portal that customers love By Abhinav Agrawal Raj Konanahalli Thomas Kohler Paula Walworth +1 more... Show less In 2020, PepsiCo brought a pair of direct-to-consumer websites from ideation to launch in just 30 days in an attempt to capture market...
02 Aug, 2023 The home delivery riddle: How to ship a shirt without losing your shirt By Marc Iampieri Chris Considine Bryan Eshelman Raj Konanahalli Kai Kang +2 more... Show less E-commerce enjoyed a considerable tailwind during the pandemic, as lockdowns and social distancing led buyers to expect shippers to meet...
03 May, 2023 Supply chain disruption: Proactive moves to make as e-commerce continues to grow By Raj Konanahalli Thomas Kohler Josh Hubbard Albert Sang +1 more... Show less During the early stage of the pandemic when people were cooped up at home, demand for at-home workout equipment went through the roof,...
24 Apr, 2023 Consumer Products Corner – Consumer Pulse: Will consumers remain resilient? By Randy Burt Ben Roers Brett Meyer Michael Hunter +1 more... Show less Key indicators show that U.S. consumers have been remarkably resilient over the last year, even as they confront the triple-threats of...
20 Apr, 2023 AlixPartners at the World Retail Congress 2023 By Hisham Abdul Khalek David Bassuk Catherine Brien Matt Clark Dan Coen Alexa Driansky Emilie Dubuc Brian Kalms Clare Kennedy Karl Nader Olivier Salomon Jan Schlichenmaier Brian Schneider +10 more... Show less New AlixPartners research: Turning profit destruction into customer and shareholder value.