Sep 28, 2021 THINKIN PODCAST: How will the “experience economy” beat the pandemic? By Beatrix Morath Last week the subject of our series of ThinkIns turned to the leisure experience sector – undoubtedly among the areas most disrupted by...
Sep 07, 2021 Value drivers are changing for airports – who is best placed to adapt? By Maxim Vanhencxthoven Mike Walsh Julia Windsor The days of reliable growth for airports are a distant memory, and for many it remains highly uncertain when - or if - revenues will...
Sep 06, 2021 Reset for resilience: How to build a stronger organisation in the tourism industry (Part 2 of 2) By Beatrix Morath Troy MacDonald Philipp Meske Steve Braude +1 more... Show less In our previous post, we outlined the importance for operators in the tourism industry to establish a cash culture and maintain a...
Aug 25, 2021 Reset for resilience: How to build a stronger organisation in the tourism industry (Part 1 of 2) By Beatrix Morath Steve Braude Troy MacDonald Philipp Meske +1 more... Show less The tourism industry is no stranger to a crisis. In recent years, the industry has faced terrorist attacks, political upheaval and, of...
Aug 09, 2021 Will non-aero revenues fuel airports' recovery? By Maxim Vanhencxthoven Mike Walsh Julia Windsor passenger numbers at Europe’s airports are around half that observed at the equivalent time of year pre-pandemic, but even this is a...
Jul 01, 2021 Are the operational challenges of restart creating a ‘moment of truth’ for international business travel? By Beatrix Morath Last week I took my first international air travel business trip in more than 15 months. While it was wonderful to get ‘back on the...
Oct 13, 2020 Abolition of Duty Free shopping poses a taxing challenge for airport retail and luxury brands By Olivier Salomon Airport retail is already suffering due to the dramatic decline in numbers of people travelling and the luxury sector is experiencing...
Sep 11, 2020 Not a V-shaped recovery: we're in this for the long haul By AlixPartners As Heathrow releases its August passenger data, the shape of the recovery curve is still resolutely L-shaped. A major factor in...