Mar 11, 2022 5 ways to drive growth and navigate inflationary headwinds in travel, hospitality and leisure By Steve Braude Beatrix Morath Craig Rachel Graeme Smith +1 more... Show less The travel, hospitality and leisure industry has cause for optimism in 2022, as attempts are made to accelerate away from the worst of...
Sep 28, 2021 THINKIN PODCAST: How will the “experience economy” beat the pandemic? By Beatrix Morath Last week the subject of our series of ThinkIns turned to the leisure experience sector – undoubtedly among the areas most disrupted by...
Sep 14, 2021 As passenger expectations evolve, what does a compelling airport retail proposition look like? By Maxim Vanhencxthoven Mike Walsh Julia Windsor Airport retailers have been buffeted by countless forces beyond their control during the pandemic, from the imposition of onerous travel...
Sep 07, 2021 Value drivers are changing for airports – who is best placed to adapt? By Maxim Vanhencxthoven Mike Walsh Julia Windsor The days of reliable growth for airports are a distant memory, and for many it remains highly uncertain when - or if - revenues will...
Sep 06, 2021 Reset for resilience: How to build a stronger organisation in the tourism industry (Part 2 of 2) By Beatrix Morath Troy MacDonald Philipp Meske Steve Braude +1 more... Show less In our previous post, we outlined the importance for operators in the tourism industry to establish a cash culture and maintain a...
Aug 25, 2021 Reset for resilience: How to build a stronger organisation in the tourism industry (Part 1 of 2) By Beatrix Morath Steve Braude Troy MacDonald Philipp Meske +1 more... Show less The tourism industry is no stranger to a crisis. In recent years, the industry has faced terrorist attacks, political upheaval and, of...
Aug 09, 2021 Will non-aero revenues fuel airports' recovery? By Maxim Vanhencxthoven Mike Walsh Julia Windsor European air travel is showing what might tentatively be described as the green shoots of recovery. Latest data shows passenger numbers...
Jul 12, 2021 THINKIN PODCAST: Post-pandemic business travel: is the end really nigh? By Beatrix Morath Last week we convened a panel of experts from across the business travel industry (and globe) to discuss 'Post-pandemic business travel:...
Jul 01, 2021 Are the operational challenges of restart creating a ‘moment of truth’ for international business travel? By Beatrix Morath Last week I took my first international air travel business trip in more than 15 months. While it was wonderful to get ‘back on the...
Oct 23, 2020 With travel promising to get worse before it gets better, travel sector companies need to prepare for the long haul By Steve Braude With the somewhat chaotic approach to travel corridors during the summer, and COVID restrictions growing around Europe as a second wave...
Oct 13, 2020 Abolition of Duty Free shopping poses a taxing challenge for airport retail and luxury brands By Olivier Salomon Airport retail is already suffering due to the dramatic decline in numbers of people travelling and the luxury sector is experiencing...
Sep 11, 2020 Not a V-shaped recovery: we're in this for the long haul By AlixPartners As Heathrow releases its August passenger data, the shape of the recovery curve is still resolutely L-shaped. A major factor in...
Apr 22, 2020 Covid-19 regulations and customer demand will be key drivers of pricing for travel companies By Steve Braude As companies across the travel value chain start to consider what re-start plans and timing might look like, evaluating potential demand...