Michael uses the power of data, combined with 20 years of experience in leading companies through change, to help clients capture and benefit from dramatic improvements to revenue and profit growth. He helps companies transform their sales, service, and marketing capabilities; implement price and margin improvements; and redesign organizational structures to increase speed to market while reducing costs. Michael has rich experience in helping clients deepen engagement with their own business customers to drive mutual growth. He has served as both an external consultant and an internal operator for Fortune 100 organizations as well as software start-ups. He has an MBA from the Ross School of Business at the University of Michigan and is a certified public accountant.