4/25/2026 12:08:08 AM Plugging the leaks: Why same-store sales growth starts with evaluating the full customer demand funnel By Kunal Saravya Jeremy Lambert Katrina Li Ankur Desai +1 more... Show less In a retail or service environment, same-store sales growth is often treated as a marketing problem or an operations problem. But in...
12/19/2023 8:10:55 PM Retail Viewpoint: Combine machine learning with GenAI to multiply the business impact By Nitin Jain Ankur Desai Hoyoung Pak Greg Adams +1 more... Show less GenAI’s role in retail continues to grow, and is here to stay. While recent tech advancements like crypto and NFTs didn’t live up to the...
3/22/2023 6:23:18 PM Five questions to profitably know, find, and retain customers versus just chasing transactions By Patrick Anglin Ankur Desai Meghan Hayward Adam Pressman David Bassuk +2 more... Show less Whether you are an online-only retailer or have many stores, your digital presence is likely your single largest entry point to your...