3/1/2024 4:56:57 PM Have you hugged your chatbot? How utilities leverage AI to boost operational excellence and customer satisfaction By Rahul Gujral Jeremy Lehman Robbie Chen David Hindman Patryk Szafranski Jennetta George +3 more... Show less Utilities face many challenges in 2025, from continuing to deliver safe, reliable, yet affordable energy, to gathering and harnessing the...